Margaret River

  • Average customer ratings for this hostel

    • Average rating: 71%
    • Cleanliness: 62%
    • Condition of Facilities: 63%
    • Efficiency of Service: 76%
    • Friendliness of Staff: 86%
    • Location: 74%
    • Overall Atmosphere: 70%
    • Security and Safety: 70%
    • Value for money: 70%
    159 customers have rated this hostel.
  • If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    Andrew D, May 2013
    Rather old facilities. But, clean and well equipped. The staff were very friendly and helpful. This hostel represents very good value for money, but is overdue for an update.
    • Cleanliness:20%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:40%
    • Overall Atmosphere:40%
    • Security and Safety:20%
    • Value for money:40%
    Customer Rating45%
    Carlotta H, April 2013
    My and my friend didn't expect a five star hotel when we arrived but this place is just filthy. The matraces are damp and have lots of stains on them. The floor is sticky and hairs are all over the place. Showers are ok. The kitchen was surprisingly clean. But we couldn't lock our bedroom door! You get free lifts into town (the hostel is a bit far). It's just no place to sleep...maybe hang out.
    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:60%
    • Overall Atmosphere:20%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating25%
    Carolyn F, April 2013
    If you value your health and safety I would not stay at this hostel.
    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating35%
    Janice B, April 2013
    our 2 'en suite' rooms were disgustingly dirty, we complained & were moved to 2br apt but similar problems there too: cobwebs, dust, slime, mould, leaking toilets, ALL furniture broken, chipped, stained, exhaust fan caked with dirt hanging out of cei
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:20%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating50%
    Michael H, April 2013
    YHA are initials that used to inspire confidence in me, however, I'm not so sure now. It might be better for the guidance of future users of this hostel to note that it appears to have become a branch of the 18-30 club. Not being in that bracket I fo
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    Mark G, March 2013
    • Cleanliness:40%
    • Condition of Facilities:20%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating38%
    aileen b, March 2013
    There was nothing good about this hostel . found staff very un helpful . while i stayed in the private part the rooms were fairly clean but shabby. the kitchen was small with only four chairs at the table. the main kitchen area and dorms were absolut
    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:20%
    • Friendliness of Staff:60%
    • Location:40%
    • Overall Atmosphere:20%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating28%
    amanda H, March 2013
    This is - in all of my many world's travels - honestly THE worst place I have ever had the misfortune of staying. It was hideously dirty, daily thefts of food and drink, horrible dorms with noisy and inconsiderate roommates. My whole stay in Margaret
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating80%
    Alice B, March 2013
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Harry S, February 2013
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating70%
    Yu-Chen, L, January 2013
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating75%
    Phillip E, January 2013
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating75%
    Mahmood N, December 2012
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:40%
    • Value for money:80%
    Customer Rating78%
    Kyle S, December 2012
    Kitchen was almost always an absolute mess thanks to people not leaning up after themselves, though they are cleaned every day before noon. Large dorm connected by unlocked door to neighbors, no place to secure your luggage. Free wifi, pool, great se
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Moira H, November 2012
    The hostel is in a lovely garden setting. The family room my friends and I were in, contained all we required, including frig, tea/coffee making facilities. The staff were friendly, helpful and courteous. The location was far enough away from tow
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Edward L, November 2012
    • Cleanliness:20%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating60%
    Mathias B, July 2012
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Jo S, July 2012
    Liked the separate lodge as it was quieter than main hostel. Kitchen pretty average though. Not very clean
    • Cleanliness:20%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating60%
    Marilyn C, July 2012
    Our room was dirty - didn't look as though floor had been vacuumed. Cobwebs in bathroom. Extractor fan clogged with dust.Paint peeling from ceilings. Small kitchen we used wasnt very clean either. Similar price for Augusta hostel but nowhere near
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:40%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    MARK S, July 2012