Blue Mountains - Katoomba

  • Average customer ratings for this hostel

    • Average rating: 92%
    • Cleanliness: 95%
    • Condition of Facilities: 92%
    • Efficiency of Service: 90%
    • Friendliness of Staff: 94%
    • Location: 94%
    • Overall Atmosphere: 92%
    • Security and Safety: 92%
    • Value for money: 88%
    1963 customers have rated this hostel.
  • If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    Here are some of the satisfaction ratings we have received from previous guests:

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Tobias B, May 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Robert W, May 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Anne P, May 2013
    I've stayed at this hostel a few times over the last ten years , both with family and alone. It's always been a good experience. Friendly people, nice rooms and a comfy bed.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    patti c, May 2013
    comfortable friendly, well situated. Very supportive outgoing staff Informative, impressed with map noting landmarks in the locality Will stay again soon
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Ann H, May 2013
    Great location and large common room.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ishbel Orla W, May 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Gemma K, May 2013
    I found this YHA to be very clean and well looked after. I enjoyed my stay far more than I initially expected too and everyone was friendly. I will be definately recommending this YHA to others!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Alexia W, May 2013
    Friendly, clean excellent hostel. Great for kids too as there's plenty of room for them to play and the atmosphere is congenial for them to really enjoy staying in a YHA.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Ada C, May 2013
    Great, cosy no frills hostel with nice common spaces and really friendly staff. Easily within reach from town center, train station and scenic walks. Would stay here again in a heart beat!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:40%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating60%
    Jesus C, May 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ngur Lai N, May 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Cheng-Lin C, May 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Maria Jose L, May 2013
    I was amazed at the conditions of the hostel. It went beyond my expectations in terms of cleanness, affordability, atmosphere, price ad, specially, respect from everybody in terms of quietness and team work at the kitchen. I would definitely come back next time. It is also wonderfully located for any activity within the Park. Thanks for a wonderful stay!
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Antoinette S, May 2013
    This hostel is in a great location and many cafes and services around it.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating92%
    Lydia C, May 2013
    Very nice. A lot of real good hiking walks
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Antoinette S, May 2013
    Lovely building. Great kitchen and lounge area. Enjoyed our stay.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Barbara P, April 2013
    My 8 year old grandson & I stayed in a dble en suite room; he loved the bunk bed above the double. The pool table in main lounge was a fun after dinner activity. We walked to Echo Pt for a picnic, then walked around the Prince Henry Clifftop walk as
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Leif R, April 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
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    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating95%
    Michael S, April 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating92%
    Roger S, April 2013
    It's a family friendly and fun atmosphere. we very much enjoy coming here very much and regularly.